This website is operated by CJK Associates (Company Number 10664207) with its registered office at Beavers Lodge, Beavers Hill, Farnham, GU9 7DF (hereinafter referred to as “We”, “Us” or “Our”). We are committed to protecting and preserving the privacy of our visitors when visiting our site or communicating with us.

Our data collection principles

CJK Associates shall comply with the principles of data protection enumerated in the EU General Data Protection Regulation and all applicable UK Data Protection legislation and regulations. We will make every effort possible in everything we do to comply with these principles. The Principles are:

1. Lawful, fair and transparent

Data collection must be fair, for a legal purpose and we must be open and transparent as to how the data will be used.

2. Limited for its purpose

Data can only be collected for a specific purpose.

3. Data minimisation

Any data collected must be necessary and not excessive for its purpose.

4. Accurate

The data we hold must be accurate and kept up to date.

5. Retention

We cannot store data longer than necessary.

6. Integrity and confidentiality

The data we hold must be kept safe and secure.

This policy sets out how we process any personal data we collect from you or that you provide to us. Please read the following carefully to understand what happens to personal data that you choose to provide to us, or that we collect from you. By visiting www.cjkassociates.co (our website) you are accepting and consenting to the practices described in this policy.

Types of information we may collect from you

We may collect, store and use the following kinds of personal information about individuals:

Information you supply to us. You may supply us with information about you by filling in forms on our website by corresponding with us by post, phone, email, in person or otherwise. This includes information you provide when you:

submit a contact/enquiry form or a registration form;
apply for our products or services;
participate in surveys or interviews;
attend an event; or
give us some feedback.

Information our website automatically collects about you. With regard to each of your visits to our website we may automatically collect information including the following:

technical information, including a truncated and anonymised version of your Internet protocol (IP) address, browser type and version, operating system and platform;
we may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

How we may use the information we collect

We will only use your personal information for the purposes for which we collect it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose or where we are legally obliged to.

We may use the information in the following ways:

Information you supply to us. We will use this information:

to provide you with information and/or services that you request from us or which we feel may interest you;
to carry out our obligations arising from any contracts, if applicable, entered into between us and you;
where you have consented, to contact you in relation to CJK research;
to notify you about changes to our service or Website, which may affect you.

For these purposes we may contact you via email, telephone, text messages, and postal mail.

Information we automatically collect about you. We will use this information:

to administer our site including troubleshooting and statistical purposes;
to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
to comply with any applicable laws and regulations.

This information is collected anonymously and is not linked to information that identifies you as an individual.

Disclosure of your information

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

We do not rent, sell or share personal information about you with other people or non-affiliated companies.

We will use all reasonable efforts to ensure that your personal data is not disclosed to regional/national institutions and authorities, unless required by law or other regulations.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

For detailed information on the cookies we use see https://support.wix.com/en/article/cookies-and-your-wix-site

Third party links

Our site may, from time to time, contain links to and from the third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

International transfers

We do not transfer your personal data outside the European Economic Area (EEA).

Data Retention

We will only retain your personal information for as long as is necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements.

To determine the appropriate retention period for personal information, we consider: the amount, nature and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through any other means, and the applicable legal requirements.

By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.

In some circumstances you can ask us to delete your data: see ,Withdrawing Consent, to request erasure of your personal information.

In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you. In other cases, if you provide explicit consent for us to do so, we will archive your data for future research.

Your rights – access to your personal data

You have the right to ensure that your personal data is being processed lawfully (“Subject Access Right”). Your subject access right can be exercised in accordance with data protection laws and regulations. Any subject access request must be made in writing to CJK Associates. We will provide your personal data to you within the statutory time frames. To enable us to trace any of your personal data that we may be holding, we may need to request further information from you. If you have a complaint about how we have used your information, you have the right to complain to the Information Commissioner’s Office (ICO).

Withdrawing consent and your duty to inform us of changes

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

If you don’t want us to process your data anymore or wish to change the collected information, please contact us at chriskirk@cjkassociates.co.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

Complaints

We take any complaints we receive about the collection and use of personal information very seriously. We would encourage you to bring it to our attention if you think that our collection or use of information is unfair, misleading or inappropriate. You can make a complaint at any time by contacting us (see contact details below).

If you think our collection or use of personal information is unfair, misleading or inappropriate or if you have concerns about the security of your personal information, you also have the right to make a complaint to the Information Commissioner’s Office.

You can contact the Information Commissioner’s Office at the following address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

How to contact us

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Chris Kirk – chriskirk@cjkassociates.co or CJK Associates, Beavers Lodge, Beavers Hill, Farnham, GU9 7DF.